Frequently asked questions
Need help?
Our team is always ready to help. Contact us:
- +371 66100919Mon–Fri 9:00–18:00
- [email protected]Mon–Sun 9:00–18:00
Tickets
The data entered is encrypted using SSL technology, therefore it is not visible to third parties.
Once your reservation is confirmed, you will get an e-mail with the reservation confirmation number. If you have not received a notification email, it may be you have entered the wrong e-mail. In this case please contact us within 12 hours from reservation.
Yes, you can book or purchase a ticket for another person, you just must enter his or her personal data at the time of booking. Remember, the correct data must be entered.
This can be done only purchasing tickets of scheduled airlines, however, it will be more expensive than ordering online. Flight tickets of low-cost airlines such as Ryanair, Wizzair, etc., cannot be booked by phone.
If you have entered the wrong data while booking a ticket or entering the data for registration (for example, your name, last name, etc.), please contact and inform us as soon as possible. Depending on the rules of the airline, the data can be changed free of charge, for a certain airline fee or not changed at all. Please contact us for more details.